Frequently Asked Questions
What is the Kenna Stimulating Hair Tonic?
Kenna's Stimulating Scalp Tonic is an effective, safe, and unique combination of 19 natural ingredients and essential oils, developed by scientists and researchers specializing in hair loss.
How does the product work?
Kenna's Stimulating Scalp Tonic's 19 natural ingredients and essential oils increase the nutrition and blood circulation of the scalp, which aid in the activation of hair follicles' dermal papilla and promote stimulation of hair growth when used as directed.
How long will it take before I can see results?
Consistently using Kenna's Stimulating Scalp Tonic, twice a day, along with maintaining a good personal hygiene routine and an overall commitment to a healthier lifestyle, should produce significant results within just three months after the first use. Results may vary from person to person.
Can Kenna help with hereditary hair loss?
Male Pattern Hair Loss, also known as hereditary hair loss, can affect more than fifty percent of the male population. Treatments vary, from hair replacement surgery to prescription drugs, or a variety of untested and experimental therapies. Kenna's Stimulating Scalp Tonic is a nearly all-natural solution that targets seemingly closed hair follicles and nourishes new hair strands while promoting new hair growth.
Does Kenna directly address DHT?
Dihydrotestosterone (DHT) is a hormone usually found in cases of genetically inherited hair loss. DHT causes the hair follicles to shrink or miniaturize and eventually produce thinner hair. Kenna does not have any direct effect on DHT itself but may help continuously nourish the hair follicles, increase the blood circulation of the scalp, activate dermal papilla to stimulate new hair growth and prevent further thinning of hair.
Can Kenna help with gray hair?
Kenna's Stimulating Scalp Tonic may help address premature graying concerns when used for an extended period of time, because it contains natural ingredients such as Biotin, Phyllanthus Emblica (Indian Gooseberry) and Dexpanthenol (Vitamin B5). These are important ingredients used to maintain natural color and delay the aging process.
How do I use Kenna products?
SPRAY, MASSAGE, RINSE AND GO!
Recommended if you are always on the go and frequent outdoor activities. Best if used both morning and evening. Results can vary, depending on hair and scalp condition before using the product, frequency of usage as well as your overall lifestyle.
- Morning and night, spray a liberal amount of Kenna's Stimulating Scalp Tonic on the scalp. Gently massage for 5 to 10 minutes.
- After massaging, let rest for another 15 minutes.
- Wash your hair as normal. Rinse.
- Towel dry. Style as desired using water-based hair styling products.
SPRAY, MASSAGE, LEAVE ON AND GO!
Recommended if your life is not as hectic and you spend a significant amount of time indoors. Best if used both morning and evening. Results can vary, depending on hair and scalp condition before using the product, frequency of usage as well as your overall lifestyle.
- Morning and night, wash hair as normal, then rinse.
- Towel dry. Then spray a liberal amount of Ko’s Stimulating Scalp Tonic on the scalp and gently massage for 5 to 10 minutes.
- Leave on. Extended contact on your scalp allows greater penetration into the hair follicles.
Can I use the Kenna Stimulating Scalp Tonic immediately after leaving the salon?
If your hair has been chemically treated or has undergone any salon treatment, Kenna products are generally safe for immediate use.However, as a matter of precaution, since salon treatments often make use of products with a high concentration of chemicals, we recommend waiting three days before using any Kenna Naturals product.
I’m currently using a chemical-based hair growth solution. How soon can I start using Kenna?
We recommend that you stop using the hair growth solution for one month. Then start using Kenna's Stimulating Scalp Tonic, as directed.
What products should I avoid when using Kenna?
When using Kenna’s Stimulating Scalp Tonic, we advise that you use water-based hair care/hair styling products and avoid using alcohol-based hair care/hair styling products such as hair spray, gel, wax, or mousse.
Does Kenna help with dandruff and hair loss?
Dandruff and hair loss commonly occur simultaneously. Dandruff can be one of the factors that trigger excessive hair loss. Kenna’s Stimulating Scalp Tonic contains natural ingredients which may help alleviate scalp itchiness and prevent dandruff and hair loss such as: Cocos Mamillaris (Virgin Coconut Oil), Aloe Barbadensis (Aloe Vera), Acacia Concinna (Shikakai), Mentha Piperita (Peppermint), Cymbopogon Citratus (Lemongrass), Rosmarinus Officinalis (Rosemary) and Lavandula Officinalis (Lavender).
Can I stop using Kenna after achieving the desired results?
After achieving your desired results, you may stop using Kenna for up to two (2) months. If you begin to notice the warning signs of hair loss, please resume treatment immediately. If you suffer from hereditary hair loss, you should continue applying the lotion once a day for maintenance.
Who shouldn’t use Kenna Products?
Kenna’s Stimulating Scalp Tonic is not recommended for use by pregnant and breastfeeding women, children under 18 years of age, and/or persons who have hypersensitivity to any of its components.
Can the product be used on color-treated hair?
Our products are free of any harmful and damaging chemicals and can be used on all types of hair.
Are the Kenna products sulfate-free?
All Kenna products are created without any additional chemicals, sulfates, and parabens.
Is the product vegan?
Yes, the Kenna products are made using only plant-based ingredients.
What hair type are the products meant for?
The Kenna Products can be used on all hair types.
Where is Kenna based and where are our products manufactured?
Kenna is based in the United States and our products are manufactured in the Philippines.
What makes the products offered by Kenna different from other products?
The products offered by Kenna are made with natural ingredients that are neither harmful to the environment nor are they harmful to you. Nature takes time to work its course and just like nature, the Kenna products show results when used consistently.
How do I place an order?
You can place an order for Kenna products on our Shop Page.
Can I change or cancel my order?
You can change or cancel your order before it ships by contacting us at teamrise@sixspokemedia.com
What is your return policy?
We have a thirty (30) day return policy and we accept unopened products in their original packaging. For more information please see our return policy page.
What do I do if my shipment arrives late?
Get in touch with us at teamrise@sixspokemedia.com and share your order information.
What do I do if my shipment arrives damaged?
Please reach out to us with your order information at teamrise@sixspokemedia.com
What can I do if I haven’t received my confirmation email?
Sometimes emails can be sent to your spam folder. Other times it may take a few days for the order to be processed in the system. Contact us at hello@kennahair.com if you haven’t received a confirmation email within 24 hours.
How long does the product take to ship?
We use USPS for shipping, so it usually takes 3-5 business days depending on your location. If you’d like your product sooner, you can choose an expedited shipping method at checkout.
Which countries do you ship to?
Currently, we are shipping to the United States and Canada.
Can I track my order?
You will receive an email with the tracking information once the product ships.
How often do you ship subscriptions?
Subscriptions are set to go out every 30 days. You can set up a subscription of the Kenna Stimulating Scalp Tonic and receive the 120 mL bottle each month.
